Precisely what is CRM?
Customer Relationship Management (CRM) is actually a technology for running all your company’s associations and interactions with clients and potential clients. The intention is straightforward: Make improvements to small get more info business interactions. A CRM technique assists providers stay connected to shoppers, streamline procedures, and improve profitability.
When people today speak about CRM, they typically refer to a CRM program or platform, a Instrument that can help with Get in touch with management, profits administration, productivity, and a lot more.